privacy, payment, shipping, refunds

Privacy policy

What information do we collect? We collect information from you when you place an order or making a phase by phase completion payment reserving future services. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for? Any of the information we collect from you may be used to process transactions through our payment processing partner. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies? Yes our payment processing partner does (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page.

Payment policy

Booking for wedding coverage does require signing a contract and making the first of three phase by phase completion payments equal to 1/3 of the package total. A second 1/3 payment is due half way between booking and the wedding day, and finally the remaining 1/3 is due 30 days before the wedding. I do require payment in-full up-front to reserve a date when booking 60 days or less to the wedding. Non-wedding sessions do require payment in-full up-front to reserve a date and I don’t often book those further than 60 days out.

Cancellation or Rescheduling of a wedding

Rescheduling is subject to the photographer’s availability and requires the signing of a new contract with a new date for a package of equal or greater value. The original 1/3 payment is lost upon changing the date of the wedding and a new 1/3 payment is required at the time of signing the new contract. If you are not signing a new contract for a new date at the time of releasing the original date it is a cancellation. All payments will be lost upon cancellation. Payments are Non-Refundable.

Shipping timeframes

Print orders. All print orders will ship in less than 30 days.

Album orders. All orders for custom designed albums require payment up-front, can take several months for completion of design, and will ship in less than 30 days after final client approval. Orders for additional copies of albums already designed will ship in less than 30 days.

Refund policy

No refunds